Adding New/Custom Activity Types

Oracle Field Service allows users to create/update or clone the activity types.

Creating an Activity Type

To create and activity:

1. Navigate to Configuration > Activity Types.

2. Click Add Activity Type. Activity type info, and color scheme on the right column, Features section on the right column.

3. Enter the label and name for activity in the respective Label and Name fields.

4. Select Activate to activate the activity type.

5. Select the necessary features.

Cloning an Activity Type

To clone an activity type:

1. Navigate to Configuration > Activity Types.

2. In the list of activity types, click Clone for the activity type to be cloned. Activity type page

After the clone is complete, all features of the existing activity are applied to the new activity type.

3. Enter a new activity label and name. Click Clone. Activity type info, and color scheme on the right column, Features section on the right column.