Pre-requisites
To support equipment in Oracle Field Service create the following inventory types:
MERT
SERT
CERT
To create an inventory type:
1. Log in to Oracle Field Service with admin credentials.
2. Navigate to Configuration > Inventory types.
3. Click Add New. Add inventory type window, in which the user is to populate text fields.
4. Enter 'MERT' in the Label field.
5. Select 'inventory_model' from the Model Property drop-down list.
6. Enter the name in the Name field against the language.
7. Click Save.
8. Repeat steps 4 to 7 to create other inventory types.Edit inventory type window.