Oracle Utilities Customer Cloud Service Integration to Oracle Utilities Work and Asset Cloud Service for Service Requests Configuration Guide

Welcome to the Oracle Utilities Customer Cloud Service Integration to Oracle Utilities Work and Asset Cloud Service for Service Requests Configuration Guide.

The following topics are covered:

• Introduction

• Solution Architecture

• Configuring Oracle Utilities Customer Cloud Service

• Configuring Oracle Utilities Work and Asset Cloud Service

• Importing, Configuring, and Testing Integration Connections

• Configuring Lookups, Error Handling, and Email Notifications

• Extension Libraries in Oracle Integration Cloud

• Customizations

• Activating and Testing the Integration Flows

• Monitoring and Troubleshooting