Introduction

This chapter provides an overview about the integration between Oracle Utilities Customer Cloud Service and Oracle Utilities Network Management System using Oracle Integration Cloud. It focuses on software requirements, Oracle Integration Cloud and business standpoint of the integration.

The chapter includes the following:

• Overview of the Integration

• About Oracle Utilities Customer Cloud Service

• About Oracle Utilities Customer to Meter

• About Oracle Utilities Customer Care Billing

• About Oracle Utilities Network Management System

• About Oracle Responsys

• About Oracle Integration Cloud

• About Oracle Cloud Infrastructure

• Software Requirements

• Prerequisites

Important! This integration is also applicable to the following: