Known Issues

The known issues at the time of this integration release are:

• Even after the supervisor locks an activity, assistant mobile worker is able to perform the asset level operations. It is expected in this release.

• This issue is applicable with Oracle Field Service 22C. When storerooms without any inventories are synchronized from Oracle Utilities Work and Asset Cloud Service to Oracle Field Service, the following error is generated:

“Mandatory element absent:'resources[0]/inventory[0]'”

“Refresh activity” in Oracle Field Service and “material return” in Oracle Utilities Work and Asset Cloud Service are two other operations that are causing the same error. The issue is in review.

• If deleting an attachment or service history in Downtime Service History is in progress and you try to cancel the delete action, you cannot save or complete the service history as date time format is changed.

• Duplicate material usage inbounds are created for multi-day activities on day 2.

• There is an intermittent issue with undo operations for install asset, attach component and use item for multi-day activities.

• While performing asset operations, the Asset plugin does not load in offline mode with truck assigned to the user.

• Unable to pull the issued assets data from Oracle Utilities Work and Asset Management through Refresh Activity in multi-day activities. Also, issued asset operations are not working for multi-day activity.