Account Payable Data (Oracle ERP Financial Cloud Initiated)
This integration is needed when an implementation uses Oracle Utilities Customer Cloud Service/Oracle Utilities Customer Care and Billing for customer and revenue management and uses Oracle ERP Financial Cloud for Payables.
When a customer in Oracle Utilities Customer Cloud Service/Oracle Utilities Customer Care and Billing needs to be refunded, Oracle Utilities Customer Cloud Service/Oracle Utilities Customer Care and Billing sends an AP Request to the Oracle ERP Financial Cloud for payment processing. Once the payment is processed or cancelled, the payment or cancellation information is sent to Oracle Utilities Customer Cloud Service/Oracle Utilities Customer Care and Billing. Oracle Utilities Customer Cloud Service/Oracle Utilities Customer Care and Billing updates the Adjustment AP Request table with the information and update Adjustment table if applicable.