• The appointment time slots are returned only for “From” and “To” dates specified in Oracle Utilities Customer Cloud Service Appointment Request.

• The Oracle Utilities Customer Cloud Service field activity cannot be canceled when the reopened activity in Oracle Field Service is in “pending” status.

• While rescheduling a canceled appointment in the Appointment Booking page, the expected result should be “No update is sent to the external system”. But, the actual result is “FA sync request is created”.

• The read sequence in the Reading Details page is not in proper order in the message sent to Field work system as part of device verification.

• For any configuration changes, make sure to run “flushAll” multiple times. Flush might not reflect the changes immediately since it refreshes one pod at a time. In case of any issue, login from different browsers and issue flush cache multiple times.