Overview

Important! This integration is applicable to both Oracle Utilities Customer to Meter (C2M) and Oracle Utilities Customer Cloud Service (CCS).

Oracle Utilities Customer Cloud Service is used to reference the product in the document.

This chapter provides an overview about Oracle Utilities Customer Cloud Service Integration to Oracle Field Service using Oracle Integration Cloud. It focuses on software requirements, Oracle Integration Cloud, and business standpoint of the integration. It focuses on the following:

• Overview of the Integration

• About Oracle Utilities Customer Cloud Service

• About Oracle Field Service

• About Oracle Integration Cloud

• Software Requirements