Service Point Data Sync
The service point data is synced to Oracle Field Service when the Admin Sync flow runs successfully. The Oracle Field Service enum properties shown below are updated with Admin data.
Property Label | Description |
|---|---|
c2m_premise_type | Premise Type |
c2m_Service_type | Service Type |
c2m_SP_instructions | SP Instructions |
c2m_SP_warnings | SP Warnings |
c2m_disconnect_location | Disconnect Location |
Example data of property:
Customization
If the end user wants to add new properties related to service point and the data should sync to the property through Admin Sync flow, follow the steps below.
1. Identify whether the data comes from a table, standard lookup or extendable lookup from Oracle Utilities Customer Cloud Service.
2. Navigate to the request mapper and hardcode the value based on the entities.
3. Navigate to the SOMOFSC_Sync_ServicePointData lookup and add the tablename, standard lookup name or extendable lookup name in the SOM_Entity column and property label in the property_label column. 