• Asset and Device Management: Maintenance of controllable assets, such as “smart” thermostats, electric vehicle chargers, storage batteries, and other types of devices.

• Program Enrollment/Unenrollment: Identifying specific customers that are eligible for particular programs, and establishing relationships between the customers, the programs, and if appropriate, device locations where one or more controllable devices are (or have been) installed.

• Program Management: Creation and maintenance of Demand Response Programs to which customers can subscribe and which allows utilities to temporarily alter the settings of specific devices in their homes as a response to periods of high demand.

• Program Subscriptions: Maintenance of a customer's program subscriptions that represent the customer's enrollment in a program and device registration. Program subscriptions link the customer to a program and device location where controllable devices are installed.

• Demand Response Event Management: Identification and reservation of a customer's controllable devices in response to usage demand.