Sync Mobile Control Data Information from NMS to OFS
Information from Oracle Utilities Network Management System to be replicated to Oracle Field Service to provide the drop-down information used in the Oracle Field Service mobile application. Create work skills, work skill properties, and work skill conditions in Oracle Field Service to match activities with resources and for crew tracking.
As part of this accelerator, Oracle Utilities NMS OFSC Admin Sync deployed on Oracle Integration Cloud is provided to create these configurations automatically making migration of data easier and get rid of tedious manual work. This will run after the Oracle Field Service package is applied first. The forms are created before the user types and then perform the admin sync.
Oracle Utilities NMS OFSC Admin Sync needs to be run on initial installation or on a need to basis when new control data from Oracle Utilities Network Management System or work skill related configurations needs to be created or updated in Oracle Field Service.
This sync integration process is manually run in Oracle Integration Cloud or by scheduling the integration process to run on a scheduled date or selecting Submit Now from the menu of the activated sync integration process to initiate an instance of the integration. Enter an optional language parameter. It should be an ISO 2 letter language code, to determine the description to retrieve from Oracle Utilities Network Management System and in what language code the property name should be created in Oracle Field Service. If the language is not populated or blank, it is defaulted to English (en).
To verify the information synchronized from Oracle Utilities Network Management System to Oracle Field Service, navigate to the respective property and check the enumeration values. Click Modify.
To configure Oracle Field Service to run admin sync successfully:
1. Log in to Oracle Field Service.
2. Navigate to Configuration > Subsystems > Applications.
3. Select the Oracle Field Service application with API access.
4. Click Metadata API in the API section.
5. Select Read-write permission for all entities listed.
6. Click Submit and then click Save.
Note: After a resource is created in Oracle Utilities Network Management System, the resource code (craft code, equipment code and other resource code) cannot be changed. The sync integration process uses these resource codes to create the enumeration values for equipment type, craft and other resource type property in Oracle Field Service. Slash (/) should not be included in the resource code.
The sync integration process cannot delete enumeration values added to a property in Oracle Field Service; the OFSC REST API that updates the enumeration values of a property does not allow it. The only way to delete an enumeration value(s) in a property is by deleting the property, recreate the property, and run the sync to get the latest values.