Known Issues
The known issues at the time of this integration release are:
• Even after the supervisor locks an activity, assistant mobile worker is able to perform the asset level operations.
• Undo use item is getting displayed in day2 when the item is used for day1 in multiday activity.
• Error message is not displayed in the Oracle Field Service mobile screen when the crew member starts the successor activity before the predecessor activity.
• In the Oracle Field Service mobile screen, when the crew navigates to the Activity Dependencies tab, the same activity is displayed on the Successor and Predecessor tab.
• When the user refreshes an activity in Oracle Field Service after the asset is issued from Oracle Utilities Work and Asset Cloud Service, even though there is no asset installed, when the user uses the item from truck, the All Applicable Assets button is displayed on the Planned Service History plugin.
• When the user installs an issued asset from an existing asset list and then issues an asset from Oracle Utilities Work and Asset Cloud Service, after refreshing the activity in Oracle Field Service, on the Planned Service History plugin in any Service History page, the All Applicable Assets button is missing. It is displayed only after the user re-installs the asset (by doing Undo Install and install the asset again).
• When the user attaches an issued component to any asset, the All Applicable Asset button is not displayed in the Planned Service History plugin.
• Admin Sync known issue:
• The enumeration “wam_actType_psh” to maintain the relationship between the activity types and PSH associated with the activity types. It stores the PSH details as part of the name for the enumeration label. In Oracle Field Service, there is a restriction on the size of the name. If there are more than 5-6 PSHs for that activity type, Oracle Field Service displays a 500 error.
• User cannot click the Calendar in IOS (all date-time and date fields).