Resource and Bucket Info
Oracle Field Service Cloud uses bucket and resources to categorize the resources. In this integration, use the bucket as a resource type to route the entire meter service tasks to workers. In the bucket, create two resources (field workers) who are assigned field activities coming from Oracle Utilities Work and Asset Cloud Service.
To create resources in the bucket:
1. On the Oracle Field Service Home page, click the three lines menu that is located on the top-left corner.
2. Click Resources and select the resource to view its information.
3. Click
Add child resource.
4. Select
Bucket to add a new bucket in the
Resource type drop-down list.
5. Enter the required details and click Submit.
6. Click Add child resource and select Field Technician from the Resource type drop-down list.
7. Enter the required details and click Submit.
8. To add work skills to this Technician, click the four lines at top-right corner and select Work Skills.
9. Click the add icon (+).
10. Select the required work skills to this Technician. Click
Submit.