Applications
This element is used to create a channel to communicate with Oracle Utilities Work and Asset Cloud Service through Oracle Integration Cloud. Various channel types can be chosen, but since Oracle Work and Asset Cloud Service integration to Oracle Field Service is through Oracle Integration Cloud, it is used as the channel type.
To add an application:
1. Navigate to the
Configuration page >
Subsystems >
Applications icon.
![Configuration page with emphasis on the Applications option, which is the second one from top to bottom within the Subsystems section. Configuration page with emphasis on the Applications option, which is the second one from top to bottom within the Subsystems section.](../WACS-OFS_SETUP_GUIDE_23A/images/additionalOFS-applications-icon-subsystems-img13.png)
2. Click Add Application. Enter the required details and click OK.
Application Name: Name of your choice (Ex: OIC)
Host: your OIC host name
User Name: OIC user name
Password: OIC password
Confirm Password: OIC password
![Add Application window where the user is to populate the text fields with the application’s details. Add Application window where the user is to populate the text fields with the application’s details.](../WACS-OFS_SETUP_GUIDE_23A/images/additionalOFS-applications-addnewdialog-img14.png)
Please note that starting Oracle Field Service 22D, the Basic Authentication support is no longer available for adding new applications to handshake with Oracle Integration Cloud. Create the application with OAuth 2.0 compliance. If you are an existing customer, the current application will work fine with Basic Auth after the upgrade. If you are a new customer, perform the following steps:
1. Select the Oracle Integration as the Application Type.
2. Enter the following details:
• Application Name: Name of your choice
• OIC Host: OIC host
• User Name: OIC user
• IDCS URL: OIC IDCS URL
• Client ID: OIC Client ID from the application created
• Client Secret: OIC Client Secret from the application created
• Key ID: This is certificate alias, which is imported in OIC IDCS application.
• Scope: Scope of the client application you created in IDCS
• Private Key File: Drag and drop the private key file.
3. Click Test Connection, and then click Add.
For more information, refer to the Oracle Field Service and Oracle Integration Cloud documentation.