Follow Up Work Order

Creating a follow up work order will result in the creation of field activity in Oracle Field Service and the related work order in Oracle Utilities Work and Asset Management solution.

To create a follow up work order for one of the assets related to activity or for a new asset:

1. Select an asset linked to the existing activity from the Activity Asset drop-down list.

2. To select a different asset, click Query New Asset. This will launch a search against the Oracle Utilities Work and Asset Management solution.

3. Enter the search criteria and click Search.

4. Select an asset for which the work order should be created.

5. Enter the details related to follow up work order and click Create.

A new activity is created in Oracle Field Service and a new related work order is created in the Oracle Utilities Work and Asset Management solution.

6. Click OK.

You can select the Work It option to assign a new activity to the crew.

Note that in the 23A release, Planned Service History plugin is disabled for follow-up work order.