Oracle Integration Cloud

This section focuses on the monitoring Oracle Integration Cloud and troubleshooting any issues that occur during the integration activation.

Monitoring Integration Flows

Integration flows are monitored using the following:

• Dashboard

• Cloud Logs

To monitor the integration flows from the Oracle Integration Cloud dashboard:

1. Login to Oracle Integration Cloud.

2. On the Home page, click Monitoring.

3. Select any of the following as required:

• Dashboards: To monitor the complete dashboard of integration.

• Integrations: To monitor each integration.

• Tracking: To monitor instance and flow trace/activity stream of the integration.

• Error: To monitor the integrations in ‘error’ state. Re-submit the asynchronous integration flows.

To monitor the integration flows using Oracle Integration Cloud logs:

1. Login to Oracle Integration Cloud.

2. On the Home page, click Monitoring.

3. On the navigation pane, click Dashboards > Integrations > Dashboards to view the overall success/failure rate of the integration.

4. Navigate to the Logs menu.

5. In the right pane, click the link to show options for downloading the Oracle Integration Cloud logs or diagnostics logs.

6. In case of any issues, attach the diagnostic logs to a service request for help.

Troubleshooting

If an activation fails, the Integrations page displays an error message.

To troubleshoot the activation error:

1. Click Download Diagnostic Logs to download the logs for diagnosing the issue.

2. Select Enable Tracing.

TRACE ENABLED is displayed next to ACTIVE.

Some of the sample cases are as follows:

• For any connectivity errors while activating the integration, make sure the trigger connection is successful. Test the connection and refresh the metadata, and then activate the integration.

• If the integration (Oracle Utilities Work and Asset Cloud Service initiated flows) is activated for the first time, ensure the Oracle Utilities Work and Asset Cloud Service catalog is configured accurately.