Resource and Bucket Info
Oracle Field Service Cloud uses bucket and resources to categorize the resources. In this integration, use the bucket as a resource type to route the entire meter service tasks to workers. In the bucket, create two resources (field workers) who are assigned field activities coming from Oracle Utilities Work and Asset Cloud Service.
To create resources in the bucket:
1. On the Oracle Field Service Home page, click the three lines menu that is located on the top-left corner.Oracle Field Service Home page detail showing the three lines menu located on the top-left corner.
2. Click Resources and select the resource to view its information.
3. Click Add child resource.Resource Info page showing the resource’s name on the top left side, and the four lines menu on the top right.
4. Select Bucket to add a new bucket in the Resource type drop-down list.Add Resource window where the user is to choose from the drop-down menus and fill the different text fields with the resource’s details.
5. Enter the required details and click Submit.
6. Click Add child resource and select Field Technician from the Resource type drop-down list.
7. Enter the required details and click Submit.
8. To add work skills to this Technician, click the four lines at top-right corner and select Work Skills.
9. Click the add icon (+).
10. Select the required work skills to this Technician. Click Submit.Add work skill window where the user is to set the work skill, its ratio, if it is temporary or not, and the start and end dates of the job.