Known Issues
The known issues in this integration are:
Bug Number
Description
33584789
CCS displays a full error in customer UI when a connection/technical failure occur.
33590296
CCS sends requests to NMS real time without using the BO Monitor.
33618348
C2M-NMS Call History Search by Location Street Segment - Block Number should not be mandatory
33590207
When creating a new trouble call from C2M, the datetime displayed is in GMT while user and instance is in PST causing the call to be made in the future.
UGBUPD-9948
Update action in C2M triggers creation of a new record in NMS Cancel action cancels a record in C2M only. Error messages should be improved to show specific rather than generic error.
36290566
Cross Service SaaS Security Compliance. The DB adapter was removed to avoid direct connection to database and replaced by REST adapter to use NMS REST API.