Locking the Activity

Activity is presented to mobile user in read only mode. To make changes to the activity, enter completion information, service histories and resource usage, you must lock the activity. Locking an activity guarantees that only one member of the crew can update the activity. After the work is done, unlock the activity so that other crew members can make their updates.

Note: The Lock functionality can be enabled or disabled by setting the lock.functionality property in the DACSOFSC_ConfigProps lookup in Oracle Integration Cloud to “true” or “false”. For more information, refer to the Oracle Utilities Digital Asset Cloud Service Integration to Oracle Field Service Configuration Guide included in this release.