In Oracle Utilities Work and Asset Cloud Service, the Work Activity schema has been extended to include user-defined fields. It will allow implementers to pass additional data to Oracle Field Service and other solutions without a need to change integration layer.

Following is the list of UDF properties available in Oracle Field Service:

Currently, Process Activity and Asset Query integrations support sending UDF data from Oracle Utilities Work and Asset Cloud Service to Oracle Field Service.

When UDF values are populated in Oracle Utilities Work and Asset Cloud Service, these are mapped to UDF/custom properties defined in Oracle Field Service at Activity, Activity Location, Asset, and Asset Location Level accordingly.