Oracle Field Service Customizations

Oracle Field Service customizations include creating a new property and adding it to either User Type or Plugins.

Note: Make sure to prefix “cm_” to the customized element names.

Customizing User Types

The user type plays a key role in displaying information to mobile worker. Use this to display new data or hide the old data from the mobile worker.

To customize the user type:

1. Login to Oracle Field Service.

2. Navigate to Configuration > User Types.

3. Click WAM OFS user type. It has two sections:

• Activity

• Inventory

4. Click Edit/View Activity Details.

5. Add the new property and click Save.

6. Click Add/Details Inventory.

7. Add the new property and click Save.

8. After the custom changes are complete, click Validate, and then click Save.

Adding Customizations on Plugin

All the Oracle Field Service plugins have the following Node js structure: Displays the Node js structure for OFS plugins.