Locking the Activity
Activity is presented to mobile user in read only mode. To make changes to the activity, enter completion information, service histories and resource usage, you must lock the activity. Locking an activity guarantees that only one member of the crew can update the activity. After the work is done, unlock the activity so that other crew members can make their updates.
Note: The Lock functionality can be enabled or disabled by setting the lock.functionality property in the WAMOFSC_ConfigProps lookup in Oracle Integration Cloud to “true” or “false”. For more information, refer to the Oracle Utilities Work and Asset Cloud Service Integration to Oracle Field Service Configuration Guide included in this release.
Note: Make sure to lock the activity while completing it. If the lock is released, the following error is displayed.
If the lock is released, this error is displayed.