Oracle Utilities Customer Care and Billing Integration to Oracle Field Service Configuration Guide

Welcome to the Oracle Utilities Customer Care and Billing Integration to Oracle Field Service Configuration Guide for release 24A. Use this information to learn what you need to configure the integration between Oracle Utilities Customer Care and Billing and Oracle Field Service using Oracle Integration Cloud.

Quick Links

• Introduction

• Solution Architecture

• Configuring Oracle Utilities Customer Care and Billing

• Configuring Oracle Field Service

• Importing, Configuring, and Testing Integration Connections in Oracle Integration Cloud

• Configuring Lookups, Error Handling, and Email Notifications

• Extension Libraries in Oracle Integration Cloud

• Customizations

• Activating and Testing the Integration Flows

• Monitoring and Troubleshooting

The complete documentation for this release is available on Oracle Help Center at: https://docs.oracle.com/en/industries/energy-water/integrations-index.html

Have a question? Contact your Delivery Team or My Oracle Support.