Verifying the Package Import
To verify the package import was successful:
1. Verify whether the following integrations are imported successfully.
• Oracle Utilities CCB OFSC Activity CreateUpdate
• Oracle Utilities CCB OFSC Appointment Get
• Oracle Utilities OFSC CCB Activity Interim Status
• Oracle Utilities OFSC CCB Device Verification
• Oracle Utilities OFSC CCB Activity Create
• Oracle Utilities CCB OFSC Activity Cancel
• Oracle Utilities OFSC CCB Activity Complete
• Oracle Utilities OFSC CCB ServicePoint Query
2. Verify if the following connections are in place.
• Oracle Utilities SOAP CCB for CCB-OFSC
• Oracle Utilities OFSC for CCB-OFSC
• Oracle Utilities REST OFSC Appmt for CCB-OFSC
• Oracle Utilities REST OFSC for CCB-OFSC
Note: Note that the connection names are changed from v19.1 for Oracle Utilities Customer Care and Billing and Oracle Field Service. CCB_CCBOFSC is changed to Oracle Utilities SOAP CCB for CCB-OFSC, OFSC_CCBOFSC to Oracle Utilities OFSC for CCB-OFSC, REST_CCBOFSC_DV to Oracle Utilities REST OFSC for CCB-OFSC and REST_CCBOFSC_APPT to Oracle Utilities REST OFSC Appmt for CCB-OFSC. Make sure to configure these connections since the flows refer them.
3. Make sure that the following look ups are imported successfully.
• CCBOFSC_Email_ID
• CCBOFSC_ConfigProps
• CCBOFSC_ActivityType
• CCBOFSC_CountryCode
• CCBOFSC_LifeSupport
• CCBOFSC_Manufacturer
• CCBOFSC_MeterLocation
• CCBOFSC_Model
• CCBOFSC_DisconnectLocation
• CCBOFSC_ServiceInstructions
• OFSCCCB_Appt_TimeSlots
• OFSCCCB_InterimStatus
• CCBOFSC_ServicePointType
• CCBOFSC_PremiseType
• OFSCCCB_TimeZone
• CCBOFSC_ServiceWarnings
• OFSCCCB_DeviceStatus
• OFSCCCB_ReadType
• CCBOFSC_MeterConfigurationType
• CCBOFSC_UOM
• CCBOFSC_TOU
• CCBOFSC_Remarks
• CCBOFSC_TimeZone