Checklist
Before proceeding to
User Operations verify if the following activities are complete.
• All the Activity Types specific to customer are created
• Properties are imported
• User Types are imported
• Plugins are configured
• Make sure the quota is allocated and need not be configured
• Name of the organization
• Sync information from Oracle Utilities Work and Asset Cloud Service to Oracle Field Service Cloud
• Work Skills are created
• Name of the resources, work zones
• Inventory Types are created
• Details of Oracle Integration Cloud used to create the outbound channel
• If crew resource is selected while creating the activity in Oracle Utilities Work and Asset Cloud Service, make sure those resources are synchronized to Oracle Field Service also. As the crew synchronization is not available, add them manually in Oracle Field Service with same crew name and resource ID.