Integrating Using Oracle Integration Cloud

One of the ways of integrating the applications is through Oracle Integration Cloud. Oracle Integration Cloud creates an integration point in Oracle Field Service. When an event occurs in Oracle Field Service, it is sent to the appropriate application through Oracle Integration Cloud.

Note: Configure this integration only to send events or data from Oracle Field Service to Oracle Integration Cloud.

To configure the applications:

1. Login to Oracle Field Service.

2. Click Configuration > Outbound Integration.

3. On the Outbound Integration page, click Add New Channel.

4. From the Channel Type drop down list, select Integration Cloud Service.

5. Enter the name/description of the application for which the integration is created.

If multiple instances of an application are used, such as production and testing, create multiple access points for the application.

6. Enter the host name of the application for which the integration is created.

For example: If the URL is “https://integration-a12345.integration.us2.oraclecloud.com/integration/flowsvc/ofsccloudadapter/NAME/v01/”, then the host is: “integration-a12345.integration.us2.oraclecloud.com”.

7. Enter the user name of the Oracle Integration Cloud user service.

Make sure this user exists in Oracle Integration Cloud and has permissions to access the integration process endpoint.

8. Enter the password for the user name. The user name and password are used to authenticate Oracle Integration Cloud when Oracle Field Service starts sending events to Oracle Integration Cloud.

9. Confirm the password.

10. Click OK.