Accelerator Project

The accelerator project includes various user types, properties, and plugins. This document explains the configurations for other elements, such as activity types, work zones, work skills, work conditions, and outbound channel.

The project helps customers configure and set up Oracle Field Service used in Oracle Utilities Customer Care and Billing integration to Oracle Field Service. The integration project contains only Oracle Utilities Customer Care and Billing and Oracle Integration Cloud configuration files and instructions. In addition to the integration project, this document provides a complete end-to-end setup for the integration.

The contents of the project are:

• User Types: Define layouts and UI screens. The new UIs for Service Point Details, New Meter Details, and Existing Meter Details UIs are linked to user types. For more details, see the User Types section.

• Properties: Create layouts and mapping. For more information, see the Properties section.

• Plugins: The Device Verification plugin is a part of the project that which takes in the badge number and returns the device details if a corresponding device exists. For more information, see the Forms and Plugins section.