Oracle Utilities Customer Cloud Service Integration to Oracle Utilities Work and Asset Cloud Service for Service Requests Configuration Guide

Welcome to the Oracle Utilities Customer Cloud Service Integration to Oracle Utilities Work and Asset Cloud Service for Service Requests Configuration Guide for release 24B.

Quick Links

• Preface

• Introduction

• Solution Architecture

• Configuring Oracle Utilities Customer Cloud Service

• Configuring Oracle Utilities Work and Asset Cloud Service

• Importing, Configuring, and Testing Integration Connections

• Configuring Lookups, Error Handling, and Email Notifications

• Extension Libraries in Oracle Integration Cloud

• Customizations

• Activating and Testing the Integration Flows

• Monitoring and Troubleshooting

For more information, refer to the integration documentation available on Oracle Help Center at: https://docs.oracle.com/en/industries/energy-water/integrations-index.html

Have a question? Contact your Delivery Team or My Oracle Support.