Known Issues
The following issues are known at the time of this integration release:
• Service point ID is not being passed from Oracle Utilities Customer Cloud Service to OIC create service call request payload.
• Cannot add service call communication type in Oracle Utilities Customer to Meter.
• While searching for a service call in an external system with date/time format as XSD or searching a service call with any given criteria, no records are being displayed.
• When a new service call communication is created with mandatory fields and it is considered as a parent service call for add comment/cancel action, empty service location address fields are not hidden.