Known Issues
The following issues are known at the time of this integration release:
Service point ID is not being passed from Oracle Utilities Customer Cloud Service to OIC create service call request payload.
Cannot add service call communication type in Oracle Utilities Customer to Meter.
While searching for a service call in an external system with date/time format as XSD or searching a service call with any given criteria, no records are being displayed.
When a new service call communication is created with mandatory fields and it is considered as a parent service call for add comment/cancel action, empty service location address fields are not hidden.