The integration requires a data process to ensure that the utility assets and attributes are synchronized between the Asset Management system (Oracle Utilities Work and Asset Cloud Service)* and the geodatabase (Enterprise ArcGIS 10.9.1). It also requires the Oracle Utilities Work and Asset Cloud Service Integration to Oracle Field Service to be in place for Oracle Field Service related workflows.

The ESRI ArcGIS Field Maps user must match the Oracle Field Service user external ID. These external ID in Oracle Field Service for a user must be created in uppercase.

The “OU ArcGIS OFS Admin Files Create” Oracle Integration Cloud flow is used to generate csv files to update the domains and contingent values of the Tasks feature class. This integration flow uses OCI Object Storage to store the files generated.