Oracle Utilities Customer Cloud Service

This section provides information about monitoring Oracle Utilities Customer Cloud Service logs.

For more information, refer to the Troubleshooting section in the Oracle Utilities Cloud Services Implementation Guide.

Cloud Service Logs

The customer or system integrator can request access logs from cloud environments. Every Access Log request will require a service request to be logged in My Oracle Support.

On-premises Application Logs

Application related error logs can be viewed from:

• Errors related to the online integration invocation from Oracle Utilities Customer Cloud Service are stored in the CCS_ENVIRONMENT_NAME/logs/ or C2M_ENVIRONMENT_NAME/logs/system folder.

Example: V27_C2M_ORA_WLS/logs/system\

For more information about errors and notifications, see the Oracle Utilities Customer Cloud Service documentation on Oracle Help Center.