Audience

This document is intended for anyone implementing the integration of the following products with Oracle Field Service:

• Oracle Utilities Customer Cloud Service

• Oracle Utilities Network Management System

You can also use this document as a reference for implementing the following:

• Oracle Utilities Customer Cloud Service integrations.

• Oracle Utilities Customer Care and Billing and Oracle Utilities Meter Data Management (separate instance) integration.

Important! For Oracle Utilities Customer Care and Billing and Oracle Utilities Meter Data Management (separate instance) implementations, this document assumes that the direct integration has been configured.