Resource and Bucket Information

Oracle Field Service uses bucket and resources to categorize the resources. In this integration, use the bucket as a resource type to route the entire meter service tasks to workers. In the bucket, create two resources (field workers) who are assigned field activities coming from Oracle Utilities Network Management System.

To configure resource and bucket information:

1. On the Oracle Field Service Home page, click the icon showing three horizontal lines.

2. Click Resources and click the + icon to Add Resource.

3. Select the appropriate option from the Resource Type drop-down list as created in the previous step.

4. Select Status, Org Unit/Bucket, User Type.

5. For Oracle Utilities Network Management System crew, select “NMS” in the Utilities Resources drop-down list.

6. For chat notification for crew members, select the related chat collaboration group from the Collaboration Group drop-down list.

7. Enter the other required details and click OK.

8. Repeat the steps 1 - 7 for the crew, crew members, and vehicles.