Oracle Utilities Customer Cloud Service Integration to Oracle Field Service Upgrade Guide

Welcome to the Oracle Utilities Customer Cloud Service Integration to Oracle Field Service Upgrade Guide for release 25.4. This document guides you through the process of planning and executing the integration between Oracle Utilities Customer Cloud Service and Oracle Field Service.

Note that this integration is applicable to both Oracle Field Service (C2M) and Oracle Utilities Customer Cloud Service (CCS).

Quick Links

• Preface

• Upgrade Overview

• Upgrading the Integration

• Validations

• Merging the Customizations

For the Oracle Utilities Customer Cloud Service Integration to Oracle Field Service documentation, refer to the Oracle Utilities Integrations page on Oracle Help Center.

Have a question? Contact your Delivery Team or visit My Oracle Support.