Scenario 4: CC&B + WAM v1.9.1.x

In this scenario, the integration product coordinates processing between:

• Oracle Utilities Customer Care and Billing

• Oracle Utilities Work and Asset Management v1.9.1.x

Follow the guidelines to configure Oracle Utilities Customer Care and Billing for Scenario 1 with the following exception:

• Data configurations needed for the Appointments integration points are not used in this scenario.