Passing additional information related to activities from Oracle Utilities Customer Care and Billing through Middleware can be accomplished via the following process:

The middleware has been coded out of the box to pass through the additional information between Oracle Utilities Customer Care and Billing and Oracle Utilities Mobile Workforce Management without having to make any additional changes to the Application Business Connector Services (ABCS). The additional information is passed between the two applications using the WorkOrderLineAttachment component that is part of the WorkOrder EBO. There are no transformations performed in the middleware for this additional information.