Appointments Processing

Edge Application Interfaces for Appointments Processing

This section describes the application interfaces relevant to the appointment processing integration point.

Inbound Oracle Utilities Mobile Workforce Management Web Services

Web Service Name	Invoked By	Web service Description
M1-RouteAppointmentRequest ToScheduler	MWM Get Work Order Line Appointment Window Provider ABCS	Inbound Service to retrieve the available appointment window for a given date time and dispatch group.

Core AIA Components and Services

This section provides a listing of the core AIA components and integration services for Appointments processing.

Enterprise Business Object (EBO)	WorkOrderEBO	GetWorkOrderLineAppointment WindowAvailabilityEBM The core EBO and EBM XSD files are in: $AIA_HOME/AIAMetaData/AIAComponents/ EnterpriseObjectLibrary/Core/EBO/ parent folder.
Enterprise Business Services (EBS)	UtilitiesWorkOrderEBS	Receives the GetWorkOrderLineAppointmentWindowAvailability EBM and routes it to the appropriate MWM Provider. The core EBS WSDL files are located in: $AIA_HOME/AIAMetaData/ AIAComponents/EnterpriseBusinessServiceLibrary/Core/EBO/ parent folder.
Application Business Connector Services (ABCs)
	GetWOLineApptWinAvailOUCCB UtilitiesReqABCSImpl	CC&B Get Work Order Line Appointment Window Requester ABCS
	GetWOLineApptWinAvailOUMWM UtilitiesProvABCSImplV2	MWM Get Work Order Line Appointment Window Provider ABCS