If an Oracle Utilities Mobile Workforce Management or Oracle Utilities Work and Asset Management v1.9.1.x user requests validation for a meter or an item, the validation is always sent to Oracle Utilities Customer Care and Billing. Once Oracle Utilities Customer Care and Billing validates the meter or item (installed product), the response is routed to the correct edge application.

Meter configuration information is stored in Oracle Utilities Customer Care and Billing. If this information is needed in one of the other applications, a meter validation must occur. The validation is sent to Oracle Utilities Customer Care and Billing and Oracle Utilities Customer Care and Billing responds with meter information (including configuration and Register Information) as well as a valid or not valid indicator. For validation of an item, only the validity information is sent as response from Oracle Utilities Customer Care and Billing and no further information about the Item is sent in the response.

When a field service representative is installing a meter or an item, Oracle Utilities Work and Asset Management v1.9.1.x provides the ability for this user to request real-time validation of the badge number for the meter or item being installed. This request sends a synchronous call to Oracle Utilities Customer Care and Billing. This means that Oracle Utilities Work and Asset Management v1.9.1.x waits for the response back for any request made to validate Meter/Item.

When a field service representative is installing a meter or an item, Oracle Utilities Mobile Workforce Management provides the ability for this user to request real-time validation of the badge number for the meter or item being installed. Oracle Utilities Customer Care and Billing performs validation and sends back a Validation Response to Oracle Utilities Mobile Workforce Management.

In Oracle Utilities Mobile Workforce Management, the validation is done synchronously and the user must wait until a response is received or until the call times out. If a response is not returned, the user can continue with the completion without having the badge number validated.