Supported Functionality

When a validation is requested two functions are performed:

• Oracle Utilities Customer Care and Billing responds with information indicating that the meter or item to be inserted at the service point linked to the order is valid for installation at that service point.

• Oracle Utilities Customer Care and Billing sends information about the meter and its configuration to the requester. No information about the item is returned to the requestor.

Whether the validation request is initiated within Oracle Utilities Work and Asset Management v1.9.1.x or Oracle Utilities Mobile Workforce Management, a request is sent to Oracle Utilities Customer Care and Billing and the system responds with the meter or item information as applicable.

This diagram depicts processing when meter validation is requested from Oracle Utilities Mobile Workforce Management or Oracle Utilities Work and Asset Management v1.9.1.x

Assumptions and Constraints for Meter or Item Validation Processing

• Either Oracle Utilities Work and Asset Management v1.9.1.x or Oracle Utilities Mobile Workforce Management can be the requester and Oracle Utilities Customer Care and Billing is always the provider.

• Oracle Utilities Customer Care and Billing requires a Field Activity ID or Service Point ID for the Meter/Item to be validated.

• Oracle Utilities Work and Asset Management v1.9.1.x stores the Common Cross-Reference ID as the External System ID and passes that information to Oracle Utilities Work and Asset Management v1.9.1.x Requester ABCS.

• Oracle Utilities Mobile Workforce Management stores the Common Cross Reference ID as the External System ID and passes that information to Oracle Utilities Mobile Workforce Management Requester ABCS.

• Any Business Error messages returned by Oracle Utilities Customer Care and Billing are part of the response message and are sent back to Oracle Utilities Work and Asset Management v1.9.1.x/Oracle Utilities Mobile Workforce Management as part of the response message.