Supported Integration Combinations

This integration pack supports the creation and synchronization of field work records between:

• Oracle Utilities Customer Care and Billing

• Oracle Utilities Mobile Workforce Management

• Oracle Utilities Work and Asset Management/Oracle Utilities Operational Device Management

The integration product supports these edge applications according to the following scenarios:

• Scenario 1: Integration + CCB + MWM + WAMv1.x

• Scenario 2: Integration + CCB + MWM

• Scenario 3: Integration + WAM v1.x + MWM

• Scenario 4: Integration + WAM v1.x + CCB

• Scenario 5: Integration + WAM/ODM v2.x + MWM

• Scenario 6: Integration + CCB + WAM/ODM v2.x

• Scenario 7: Integration + CCB + WAM/ODM v2.x + MWM