Process Integration Pack for Oracle Utilities Field Work provides Utilities enterprise integration to connect Oracle Utilities Customer Care and Billing (CC&B), Oracle Utilities Work and Asset Management (WAM)/ Oracle Utilities Operational Device Management (ODM), and Oracle Utilities Mobile Workforce Management (MWM) applications to ensure the seamless automated flow of field work through its entire life cycle.

The integration enables utilities to:

The integration processes supported by this integration product include:

Leveraging Oracle Application Integration Architecture, the solution provides what Utilities need to implement sustainable, Services Oriented Architecture-based integrations. By utilizing best practices and best-in-class Oracle Fusion Middleware, Oracle delivers an adaptable end-to-end solution that improves the field work process.