Operational Readiness Advisory
This section outlines suggested validations as part of operational readiness testing:
Confirm batch stability, day over day execution according to your production schedule, and that performance is within acceptable production window
Leverage production converted data, along with actual production files for critical batch inputs, including usage/reads, payments and other billing input files when testing batch execution
Confirm stable batch execution for a full month of bill cycles, plus the first three (3) cycles of the subsequent month to ensure consistency in batch execution across all bill cycles
Execute bill comparison of bills generated in this Cloud Service to your legacy customer information system ("CIS") bills, with majority of differences explained and determined acceptable for multiple consecutive cycles.
Review and confirm that key output files, minimally bill print and letters, are acceptable
Review daily To Do entry volumes and confirm them to be acceptable based on available staffing
Refresh database partitioning prior to go live