2 Customer Care and Billing Cloud Service Overview

This chapter provides an overview of the Oracle Utilities Customer Care and Billing Cloud Service, including:

• Welcome to Oracle Utilities Customer Care and Billing Cloud Service
• Oracle Utilities Customer Care and Billing Cloud Service Applications
• Oracle Utilities Customer Care and Billing Cloud Service Documentation
• Supported Client Platforms and Browsers
• Supported Integrations
• High-Level Roles and Responsibilities
• Performance Guidelines
• Operational Readiness Advisory