Case Statistics By Case Type - CI_CSESTS
Parameters
Parameter | Parameter Code | Description |
Start Date | P_FROM_DT | See the report's description for how this field is used. If start date is not specified, it is defaulted to 7 days prior to the end date. |
End Date | P_TO_DT | See the report's description for how this field is used. If end date is not specified, it is defaulted to the current processing date. |
Case Condition (Open, Closed) | P_COND_FLG | If specified, only cases in this condition are included in the report. If left blank, the reports produces statistics for both open and closed cases. |
Report Description
This report provides two types of statistics:
1. Open cases whose creation date falls between the input Start Date and End Date (inclusive)
2. Closed cases whose closing date falls between the input Start Date and End Date (inclusive)
The third parameter is only used if you want to restrict the statistics to only open or closed cases. If you leave this parameter blank, both open and closed statistics will be produced.
The following information is provided in graphical format:
• Number of cases by case type
• Percentage of cases by case type
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