About Self-Service Tasks
Self-service tasks hold information about self-service operations that customers initiate from an integrated self-service application, such as Oracle Utilities Customer Self-Service (OUCSS).
A few examples of self-service tasks are:
• One time payments
• Account verification
• Start/Stop requests
• Auto pay setup
• Creating customer meter readings
Refer to the Oracle Utilities Customer Self-Service (OUCSS) documentation for more details on supported self-service operations.
The following sections highlight self-service integration functionality.
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