• Customer information and customer lifecycle processing including:

• Sales and marketing management

• Customer information management for various types of customers, starting & stopping service, and supporting inbound and outbound customer care interactions.

• Financial management including rating, billing, payment, and collections activities.

• Meter data management functionality, including:

• Device and measurement data management including validating, editing, and estimating incoming data

• Usage management for calculating billable usage or billing determinants

• Service order management for orchestrating service order activities

• Operational device management functionality, including:

• Asset management, including location management and tracking of individual devices throughout their lifecycle, capturing device configurations and settings, and managing configuration between devices and components

• Oracle Utilities Cloud Service Foundation: tools used to orchestrate and automate infrastructure related processes and migrate data from legacy applications into the cloud service.

• Oracle Utilities Analytics Visualization: a suite of analytics applications that provides access to real-time data for self service exploration, discovery, visualization, and analysis. It includes rich pre-built analytical data models, metrics, and key performance indicators that allow you to derive strategic insights from your data.