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Oracle Utilities Customer Cloud Service
Oracle Utilities Customer Cloud Service
  1. Home
  2. Oracle Utilities Customer Cloud Service User Guides
  3. Business User Guide
  4. Credit & Collection
  5. Collection Process Maintenance
  6. How To Perform Common Collection Process Functions
  • Oracle Utilities Customer Cloud Service User Guides
    • Business User Guide
      • Customer to Meter Overview
      • User Interface Standard Features
      • Customer Information
      • Asset Management
      • Device Management
      • Device Installations
      • Measurements
      • VEE
      • Usage
      • 360 Degree and Unified Search
      • 360 Degree Views
      • Service Orders
      • Billing
      • Payments
      • Adjustments
      • Credit & Collection
        • The Big Picture Of Credit & Collection
        • Collection Process Maintenance
          • Collection Process - Main Information
          • Collection Process - SAs (Service Agreements)
          • Collection Process - Events
          • How To Perform Common Collection Process Functions
            • How To Create A Collection Process
            • How To Change Collection Events
            • How To Cancel A Collection Process
        • Severance Process Maintenance
        • Write-Off Process Maintenance
        • Writing Off Uncollectable Debt
        • Collection Referral
        • Payment Arrangements and Pay Plans
      • Financial Transactions
      • Deposits
      • Statements
      • Sales & Marketing
      • Rates
      • Quotes
      • Service Credits
      • Loans
      • Non-Billed Budgets
      • Case Management
      • Premise Management
      • Umbrella Agreement Management
      • Overdue Financial Obligations
      • Rebate Claims
      • Communications
      • Integrations
      • Aggregations
      • Master Data Synchronization
      • Outage Storm Mode
      • Dashboards
      • Totals and Trends
      • Time Zone Support
      • Service Issue Monitors
      • Oracle Utilities Rate Cloud Service
      • Oracle Utilities Billing Cloud Service
      • Settlement
      • Data Access Restrictions
      • To Do Processing
      • Reports
    • Administrative User Guide
    • Oracle Utilities Cloud Service Foundation

How To Perform Common Collection Process Functions

The topics in this section describe how to perform common collection process maintenance functions. Refer to The Lifecycle Of A Collection Process for more information about collection processes. Refer to The Big Picture Of Collection Processing for high-level information about collection processing.

  • How To Create A Collection Process
  • How To Change Collection Events
  • How To Cancel A Collection Process

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