Appendix C: Upgrade Considerations

This appendix provides information about the steps you need to complete when you upgrade from one release of Customer Experience for Utilities to a newer release.

Task Documentation Link

Register Applications

Register your upgraded Oracle Utilities environment and Fusion applications to ensure that all new components and applications are functional in your upgraded release.

See Register Your Oracle Utilities Environment and Fusion Applications

Review Upgrade Policy

Review the Upgrade Policy to verify that systems are upgraded to the appropriate release and maintenance levels to support all features and functionality.

See My Oracle Support Document 2876281.1.

Complete Content Merge of Utility Configurations

Before you upgrade your solution to a new release, complete the following steps:

  1. Before you provision the instance, take a backup of the configurations you entered in the UtilityConfigurations REST API by invoking:

    GET: <FA API GW>/admin/utilityConfigurations

  2. After the instance is upgraded, invoke the UtilityConfigurations REST API using:

    GET: <FA API GW >/admin/utilityConfigurations

  3. Compare the pre-upgrade configuration content to the post-upgrade content, merge any utility configurations from the pre-upgrade content to the post-upgarde content, and publish the merged content by invoking:

    PUT: <FA API GW>/admin/utilityConfigurations

See Integration Configuration Tasks

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