Setting Profile Options

Profile options are a set of preferences that you can use to configure and centrally control user interface settings and application behavior. Administrators and setup users manage profile options in the Setup and Maintenance work area. You can enable a profile option at the following levels:

  • Site level (lowest): The option value applies to the entire site of deployment.

  • User level (highest): The option value applies to a specific user only.

For more information about profile options, refer to the Profile Options chapter of the Implementing Applications Guide, available in the Applications Common Library on Oracle Help Center.

In this topic, we will focus on the profile options that are associated with Customer Experience for Utilities (ORA_UER), which are associated with:

  • Application: Customer Experience for Utilities

  • Module: Customer Experience for Utilities

Customer Experience for Utilities Profile options control various settings, including:

  • Landing page configurations for each Customer Experience for Utilities role

  • Maximum number of child accounts to include in the Account Hierarchy charts

  • Default map coordinates for the Service Contract Usage Map

  • Phone number format

  • Insight groups to use for insight display

  • URLs for integrated systems

  • Redirect settings

In this section:

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