Starting Service at an Additional Premise for an Existing Customer

Sometimes your existing customers need to add service to additional premises. You can use the Start New Service option from the Customer Dashboard to start service at an additional premise for an existing customer.

For additional information about the start service process, see "The Start Service Process and Request" in the Business User Guide associated with your Oracle Utilities customer information system, which is available in the Energy and Water Help Center.

To start service at an additional premise:

1. Access the Customer Dashboard for your existing customer.
2. From the Action menu in the header, select Start New Service.
3. The system opens the start service flow in your Oracle Utilities customer information system.
4. Complete the work to start the new service and then return to the Customer Dashboard.